Chapter III · Service
Shipping & Returns
Worldwide Delivery
Shipping
- 01Complimentary express on orders above €1,500 — to 64 destinations.
- 02Hand-tied packaging in unmarked boxes, signed by the packer.
- 03Insured to value with tracked chain-of-custody.
- 04Duties pre-paid at checkout for seamless arrival.
- 05Same-day, by courier in Paris and Geneva by arrangement.
In Confidence
Returns
- 0130 days from receipt, on unworn pieces in original condition.
- 02Concierge-arranged collection from your address, no label required.
- 03Full refund to original payment method within 5 business days.
- 04Exchange across size, colour or piece — handled personally.
- 05Bespoke & engraved pieces are final sale, by nature of their making.
"The piece is yours. Its care is ours — at every point of its life."
— The Maison
Speak with Concierge